Nordstrom Rack

Nordstrom Rack reviews

Good
Good: 8.5/10
20,782 customers have rated this store since 2014
Customer Certified
Nordstrom Rack
  • Address: 1212 S. Flower St., Suite 300 Los Angeles, CA, 90015, UNITED STATES

Nordstrom Rack ratings

Summary

  • Overall rating
    8.5 /10
  • Would shop here again
    8.7 /10
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Shopping experience

  • Ease of finding what you’re looking for
    8.4 /10
  • Product selection
    8.5 /10
  • Clarity of product information
    8.6 /10
  • Product availability
    8.6 /10
  • Prices relative to other online retailers
    8.4 /10
  • Design of site
    8.5 /10
  • Shipping charges
    7.4 /10
  • Variety of shipping options
    7.8 /10
  • Charges stated clearly
    8.9 /10
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After order has been received

  • Order tracking
    8.8 /10
  • On time delivery
    8.7 /10
  • Customer support
    8.5 /10
  • Product met expectation
    8.4 /10
Reviews

Customer reviews for Nordstrom Rack

  • 10/10 Review by: Verified customer

    I love to shop at nordstromrack.com. The selection is great, unlike what I normally find at the stores. The checkout is quick and easy and I am always amazed at how fast I receive my items!

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  • 1/10 Review by: Karo

    The website it's to slow. I had to input my credit card I for like 8 times before it went through. I was almost ready to cancel the whole transaction.

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  • 8/10 Review by: Omaha

    I love most everything about Nord Rack except shipping charges.

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  • 8/10 Review by: jp

    I was very happy with the chat that helped me with my account update. I was disappointed that i could not order a pair of shoes yesterday as i did not have my Nordstrom Rack password, just my Nordstrom password. The shoes were not available a few...

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  • 10/10 Review by: Verified customer

    I think they should lower the free shipping minimum purchase amount to $75

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  • 10/10 Review by: Sleepinbuddha

    great prices, quality clothing and shoes. Great customer service

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  • 10/10 Review by: brownbean

    I love shopping here! I'm very pleased

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  • 8/10 Review by: Verified customer

    When you select an item to add to the cart, it brings you to the top of the page. This is rather annoying and should let you stay where you are so that I can continue shopping for that type of item.

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  • 2/10 Review by: Verified customer

    poor check out. Need to have developers test every day to find bugs. Was unable to check out using a cc. Amazon has it solved. Will most likely not be coming back due to complexity of final check out.

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  • 10/10 Review by: Verified customer

    Great selection for the modern man.

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